Delivery
Package Delivery Text Scam
A text about a package problem asks you to click a link and confirm details or pay a small fee.
How it works
You get a text that looks like it's from USPS, UPS, or FedEx saying your package is delayed or needs a small fee or address confirmation. The link goes to a fake site that steals your personal and card details. The real delivery companies do not text you asking for payment or personal information through a link.
Warning signs
- Unexpected text about a package you're not sure about
- Asks you to click a link to fix a delivery
- Requests a small redelivery or customs fee
- Link address looks odd or is a short link
- Creates urgency about a missed delivery
- Asks for card or personal details on the linked page
The newer AI trick
AI lets scammers send huge batches of clean, error-free texts and build fake tracking pages that look just like the real carrier's website.
What to do
- Do not click the link.
- Delete the text.
- Check any real package using the carrier's official app or website.
- Never enter card details from a text link.
If they are still on the line: Do not reply or click. Delete the message. Track packages only through the carrier's official app or site.
How to report it
Forward the text to 7726 (SPAM), then report to the FTC at ReportFraud.ftc.gov or 1-877-382-4357. USPS text scams can be reported to spam@uspis.gov. For elder-specific help, call the DOJ Elder Fraud Hotline at 1-833-372-8311.